Radeon i Quake 2 - odpowiedź z Activison (dosyć długie)

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Radeon i Quake 2 - odpowiedź z Activison (dosyć długie) , Janusz 17/06/01 11:47
Janusz,

Thank you for your interest and concern of Activision products. We appreciate you taking the time to contact us.

Please make sure you're using the latest patch: www.activision.com or www.adrenalinevault.com

Make sure that you are using the latest driver updates for your video & sound hardware to insure max performance and
compatibility. Even if you bought the hardware recently they are most likely shipped with the original drivers and not the updated
ones. You may find the manufacturer of your sound & video card on the web and find any updated drivers posted on their site for
download. Download and install those drivers.

Please make sure your desktop is set to High Color 16 bit. Follow the instructions below to check your color palette:
1. click the START button
2. select SETTINGS
3. select CONTROL PANEL
4. double-click the icon labeled DISPLAY
5. click the tab labeled SETTINGS
6. set the COLOR PALETTE to HIGH COLOR (16 BIT)
7. click OK

True Color 32/24 bit will cause some games to freeze or not work at all. Not having windows in the same color depth as the game
will force the game to switch the color for you (which can cause problems) or have to perform color re-mapping which slows down
the game performance.

The instructions below will show you how to close all the background programs on your system (NOTE: When you reboot your
system all the programs that you closed down WILL be open again)

1. press all three of these keys at the same time - CTRL, ALT, DELETE once
2. click on the PROGRAM you wish to end
3. when that program is highlighted, click the END TASK button
4. repeat steps 1-3 until all programs are gone (NOTE: DO NOT close EXPLORER or SYSTRAY as
this will cause Windows to shutdown)
_______________________________________________________________________________________
If the above information is not helping you, then we'll need to look at your Directx information. To do this please follow the directions below.
1. click the START button
2. select FIND...
3. select FILES OR FOLDERS...
4. in the NAMED box type DXDIAG.EXE or DXINFO.EXE
5. make sure the LOOK IN box in set to (C:)
6. in the lower white area double-click on the file
7. this should open the DIRECTX DIAGNOSTIC TOOL
8. click the button at the bottom labeled SAVE ALL INFORMATION...
9. a new window labeled SAVE AS should have popped up
10. set the SAVE IN box to DESKTOP
11. click the SAVE button

Finally, attach the file that DirectX generated to your reply email.

Let me know if this works for you.

Game Quake II PC
Version no updates
OS Windows ME
Computer Other
Processor Celeron
Speed 450
RAM 384
Video ATI RADEO DDR 64 VIVO
3dcard ATI RADEO DDR 64 VIVO
Audio Sound Blaster PCI 128
CDROM ACER DVD 16x/40x
Modem Asmax 56 kbps
Joystick no

Zawsze warto być człowiekiem,
choć tak łatwo zejść na psy.
/Autsajder, Dżem/